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Updated: 12 min 19 sec ago

Industry Leader Mark Nuzzo Joins Diamond Resorts International

Diamond Resorts International has just announced that Mark Nuzzo, a leading in the vacation ownership industry, has joined their company. He will assume the role of Executive Vice President of Global Resort Operations.

The role Nuzzo will take over was previously held by Ronan O’Gorman, who recently announced his retirement was the end of 2018 after a dedicated and successful career.

Chief Executive Officer of Diamond Resorts International, Michael Flaskey, commented on both men in the job transition:

“Mark is an expert in the industry, and we are excited to welcome him to our Diamond Resorts team. We also extend our sincerest gratitude to Ronan, who has committed to remain in his role as an advisor to ensure a smooth transition with his successor.”

Nuzzo joins Diamond Resorts International with close to 40 years of experience in the hospitality and vacation ownership industries. Previously, he served at the President of The Sonnenschein Groupe and its subsidiaries. Before that, Nuzzo was Managing Partner of Creative Impact LLC and President of RCI Resort Management. Nuzzo spent over 20 years involved in various leadership positions at Fairfield Community, the company that lead the original development and implementation of the Fairshare Plus Programs—now known as Wyndham Vacation Ownership.

Nuzzo commented that he is excited to join the team of leaders at Diamond Resorts International while helping them to grow globally and continue focusing on the customer.

O’Gorman accomplished many big milestones during his tenure at Diamond Resorts International. This includes launching the Resort Operations Fundamentals or providing world-class service, establishing financially healthy HOAs, maintaining and continually refurbishing resorts, and becoming the employer of choice.

Learn more about Diamond Resorts International by visiting their official website.

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El Cid Adds Mazatlan’s First Tesla Destination Charging Station

El Cid Resorts and Tesla have agreed that a Destination Charging Station will be placed at El Cid Marina Beach Hotel in Mazatlan. This would be the first Destination Charging Station in the Mexican city.

Two Tesla Wall Connectors and one universal charger have been installed at El Cid Marina Beach Hotel. The universal charger can be used for all electric cars. The Tesla-specific stations offer 58 miles per hour of charge. In order for a property to have Tesla Wall Connectors, it has to have the permission of Tesla. El Cid and Tesla will continue to add Destination Charging Stations to other El Cid properties, such as the Hotel Marina El Cid Spa & Resort in Riviera Maya.

El Cid CEO Carlos Berdegue commented on the news:

“Being the first Tesla Destination Charging Site in Mazatlán means that we are always looking forward to innovate and offer the best to all of our guests.”

El Cid’s partnership with Tesla isn’t El Cid’s only venture into environmental sustainability. El Cid’s environmental efforts have been recognized with PROFEPA (Mexico’s Federal Environmental Agency)’s Touristic Environmental Quality Certification and TripAdvisor’s GreenLeaders distinction.

For more information about El Cid, visit the resort group’s official website.

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Kauai’s Royal Coconut Coast Renovation Projects Reach $37 Million

A number of Kauai resorts on Coconut Coast are continuing or on deck to begin renovation projects with completion goals for 2018 and 2019. These projects are valued at over $37 million dollars and are aimed to improving different areas of the luxury resorts.

Coco Beach, Kauai is a popular destination for those searching for oceanfront resorts. Currently, Kauai Shores Hotel, Mokihana Resort, and Pono Kai Resort are in the midst of substantial renovations. Kauai Shores will complete their projects in 2018 which included updates to their beachfront pool, deck, and large hot tub, as well as upgraded air conditioning units. Mokihana’s expected February 2018 renovation completions include refreshing all public spaces, lobby area, and rooms. Pono Kai has been in a six-year renovation as they renovate one building at a time including new floors, soundproofing, bathroom remodels, and furniture and appliance replacements. They are expected to finish their projects in June of 2018.

As some projects end, others are just beginning. Both the Kauai Courtyard at Coconut Beach and Hotel Coral Reef Resort will break ground on their newest improvements in 2018. Hotel Coral Reef will be adding a third story to their beachfront building, which will add two suites with kitchenettes and four guest rooms. Kauai Courtyard will be experiencing even more changes. Along with remodels of their lobby, meeting spaces, public spaces, courtyard, and guest rooms, Kauai Courtyard at Coconut Beach will also be renamed as a Sheraton property in 2019. Their renovations have an expected start date of August 2018 and conclude in February 2019.

To learn more about the renovations happening across Coconut Coast Kauai, please visit Royal Coconut Coast’ official website.

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Margaritaville Nashville to Begin Vacation Ownership Service

The popular Margaritaville Nashville Hotel has announced it will incorporate a vacation ownership feature to its property. The hotel is just the latest in a series of planned properties in the expanding Margaritaville Vacation Club brand, which is operated by Wyndham Worldwide. Located in Nashville’s hip SoBro neighborhood, the timeshare portion of the property will open in Summer 2019.

The new timeshare property will include 52 condominium-style units in the heart of Nashville. The facility will operate in tandem with the 217-unit hotel, which features an island-inspired atmosphere with premium on-site amenities. The Margaritaville Nashville will offer prospective guests and owners a rooftop relaxation and entertainment area, a pool, a sundeck, fire pits, plenty of live entertainment, and a bar & grill.

Darby Campbell, owner and president of the project’s developer, Safe Harbor Development, offered his thoughts on the area and the plans for the new resort:

“Nashville welcomes millions of visitors from around the world each year and there is nothing in the market right now like the one-of-a-kind experience we are about to introduce. We are excited to build on Margaritaville’s relationship with Wyndham here in Nashville, giving fans of the Margaritaville lifestyle—and this incredible destination—a chance to visit more often, and stay longer.”

Margaritaville Nashville has already broken ground on the project and plans an opening in the 2019 summer season. The first Margaritaville Vacation Club property in a metropolitan area, the resort will join the brand’s other properties, including locations in Pigeon Forge, St. Thomas, Puerto Rico, and the massive new property planned for Orlando.

Michael Brown, CEO of Wyndham Vacation Ownership, expressed his excitement over the new project:

“Wyndham Vacation Ownership is pleased to expand our relationship with the iconic Margaritaville brand in Nashville with an exciting new location for Margaritaville Vacation Club by Wyndham. Our owners appreciate the distinctive Margaritaville vacation experience and this new destination in the heart of Music City will enhance the diversity of vacation options our owners look for. This new resort adds to our growing collection of urban destinations and provides a new option for our guests in the Nashville area.”

For more information on the Margaritaville Nashville, visit its official website.

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New Sleep Therapy Offered at Grand Velas Riviera Maya

The Se Spa at Grand Velas Riviera Maya is now offering a brand new treatment to help aid travelers that struggle with certain sleep issues including insomnia, sleep apnea, and even jet lag. The treatment is called Aroma Zen Bath Meditation and features a bath, aromatherapy massage, and other relaxation techniques.

The techniques used in this new sleep treatment promote healthy sleep by reaching a Zen state of mind. The treatment is 110 minutes long and combines float meditation and Neuro Aromatherapy Massage.

Guests can choose the De-Stress mind oil or the Deep Relax essential oil for the massage, which is also complemented by music, chromotherapy, and breathing techniques. The experience finishes offer with a Linden Flower and Chamomile tea to further relax. The full treatment costs $368.

The Se Spa offers a wealth of other treatments for you to enjoy during your stay. One of the highlights is the Bacal Massage that uses corn, an Aloe Vera Massage, and Uumbal Shawl Massage that integrates choreography.

Each treatment at the Se Spa that’s 50 minutes or more also includes an hour-long Water Journey. This ritual is built around the use of seven water-based facilities including a Clay Room, Ice Room, steam room, and hot-and-cold Experience Showers. There is also a central infinity pool with massaging faucets. A spa valet provides guidance through this total experience.

Find out more about the offerings of Se Spa at Grand Velas Riviera Maya, visit the official website.

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Lifestyle Holidays Vacation Club Expands to Mexico with New Resort

Dominican Republic based Lifestyle Holiday Vacation Club has just announced that they are expanding into Mexico with the new Sea Adventure by Lifestyle Resort. This new property is located on the North side of Cancun. Sales, reservations, and stays are already underway starting this month.

Sea Adventure by Lifestyle Resort will offer a variety of great on-site amenities for members and guests including a full-service kids club, water park, three restaurants, four bars, a fitness center, ocean-front swimming pool, jacuzzis, miniature golf course, and a ballroom-theater for dinner shows. On-site activities will also be provided for all ages such as water polo, soccer, beach volleyball, and more.

This new Lifestyle Holiday Vacation Club vacation destination will offer the brand’s signature V.I.P Beach and V.I.P services.

“We are thrilled to add Sea Adventure by Lifestyle to our growing portfolio of vacation properties and bring our signature Lifestyle Holidays Vacation Club Member experience into Mexico,” commented Markus Wischenbart, President of Lifestyle Holidays Vacation Club. “We plan to continue our expansion into Mexico and the Cancun area by next year, and will have more exciting news to share soon.”

Lifestyle Holidays Vacation Club members can already enjoy a range of fun activities throughout the Dominican Republic, including attractions like the Ocean World Adventure Park and other outdoor adventures like whitewater rafting, deep sea fishing, snorkeling, and monster truck safaris.

Find out more about the offerings of Lifestyle Holidays Vacation Club by visiting their website.

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Wyndham Adds Two Hawaiian Resorts to Its Network

Wyndham expands its network with two new resorts in Princeville, Hawaii: WorldMark South Pacific Club by Wyndham Bali Hai Villas and WorldMark South Pacific Club by Wyndham Ka ‘Eo Kai. In January 2018, the resorts will be made available to members of WorldMark South Pacific Club by Wyndham.

Wyndham South Pacific Club includes 30 resorts. The new expansion is the club’s first foray out of the South Pacific, where it has resorts in Australia, New Zealand, Thailand, and Fiji.

Wyndham Vacation Resorts Asia Pacific President and Managing Director Barry Robinson spoke enthusiastically about the development:

“For a long time our WorldMark South Pacific Club owners have been telling us that Hawaii is among their most desired holiday destinations, and we are thrilled to add two Kauai properties to our resort collection. We continue to enrich and widen the choice of experiences and destinations available through the WorldMark South Pacific Club, and the addition of these resorts provides even more options and flexibility for our owners when booking their holidays.”

Princeville is located on the island of Kauai, which is home to famous attractions, including Hanalei Beach, Waimea Canyon, Wailua Falls, and the Kalalau Lookout and Napali Coast. The island is nicknamed the Garden Isle due to its lush rainforest.

Both new resorts will offer guests a range of amenities:

WorldMark Bali Hai Villas
  • Two outdoor swimming pools
  • Three outdoor hot tubs
  • Volleyball court
  • BBQ area
  • Makai Golf Club nearby
WorldMark Ka ‘Eo Kai
  • Ocean and mountain views
  • Outdoor swimming pool
  • Children’s pool
  • Tennis court
  • Laundry facilities
  • Concierge service

To learn more about Wyndham’s collection of properties, visit the brand’s official website.

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staySky Vacation Clubs Donates Supplies to Hurricane Relief

staySky Vacation Clubs, together with staySky Resort Management, has marked the holiday season with donations to the people of Puerto Rico still reeling from the effects of Hurricane Maria. Through donation drives and initiatives coordinated by employees of staySky, the two organizations were able to deliver much-needed essentials to those living in the hardest-hit areas of the island.

Hurricane Maria delivered widespread devastation to the popular Caribbean destination last month, resulting in millions left without access to power, food, and even clean drinking water. staySky’s mission was to gather supplies crucial to maintaining the best quality of life possible for those still affected, in order to help them carry on with their regular lives. Through the donation drive, staySky Vacation Clubs was able to accumulate cases of water, food, diapers, and other essentials to deliver to Puerto Rican communities. In all, the company filled a semi-truck container with donations to aid recipients.

Randy Steinbeck of staySky Vacation Clubs spoke to the importance of the donation drive:

“Not only do we have many Vacation Clubs members from Puerto Rico, we host many guests from Puerto Rico in our resorts on an annual basis. Our companies also have many staff members that have relatives in the country so we are intimately aware of the difficulties being faced. Anything that we as a company can do to give back to our local or international communities is very much of our culture.”

For more information about staySky Vacation Clubs, staySky Resort Management, or their donation efforts to Hurricane Maria relief, visit their .

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SellMyTimeshareNow.com Features Last-Minute Timeshare Rentals for Black Friday Deal-Seekers

The largest and most active timeshare resale marketplace, SellMyTimeshareNow.com, has highlighted some of their most impressive last minute timeshare rental deals that will entice those looking for a low-cost vacation on Black Friday this year.

Not only can you indulge in an affordable getaway, but you can give one of these cost-effective vacations to a loved one and make their year. Studies have shown that kids and adults alike prefer being gifted experiences over material items. And with the last minute rental deals at SellMyTimeshareNow.com, you can give the gift of a great vacation without breaking the bank.

In a recent post, SellMyTimeshareNow.com highlights five of the best last minute timeshare rental properties in their inventory, including:

  • Kuhio Banyan Club in Honolulu with rates $57 per night
  • Club Tahoe Resort on Lake Tahoe with rates $40 per night
  • Kauai Beach Villas in Hawaii with rates $71 per night
  • Marriott’s Custom House in Boston with rates $178 per night
  • Marriott’s Grande Vista in Orlando with rates $97 per night

Beyond these great Black Friday discounted vacation options, SellMyTimeshareNow.com always has an impressive lineup of last minute timeshare rentals advertised by-owner at prices thousands below retail rates. You can check out these deals by visiting their website.

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Black Friday Vacation Deals from Wyndham Extra Holidays

Holiday gift-giving just got more exciting and affordable with Wyndham Extra Holidays, part of Wyndham Vacation Ownership, offering Black Friday discounts up to 50 percent off at resorts throughout the United States and Canada.

A 2017 story in The Telegraph quoted psychologist Oliver James regarding Christmas shopping. He commented that adults fine experiences like travel much more fulfilling than tangible items. Children are no different, making giving the gift of travel and vacations the smart thing to spend your holiday money on.

Senior Vice President with Wyndham Extra Holidays, Paul Carney, agreed with this concept saying he wants people to see that an affordably-priced vacation is in their budget:

“With 50 amazing resorts available to choose from, this year’s Black Friday Sale helps smart shoppers give the gift of vacations with an incredible selection of locations across the U.S. and Canada. We focus on delivering great vacations that bring families together, and there is no better gift than time spent with loved ones.”

Wyndham Extra Holidays features desirable resort destinations including Hawai’i, Las Vegas, the Pocono Mountains, and Atlantic City.

The company invites travelers to book a getaway utilizing their Black Friday travel deals. They recommend booking early to secure your preferred travel dates. You can rent spacious resort suites that offer all the comforts of home including private bedrooms and full kitchens.

Black Friday deals are offered up to 50 percent off at 50 of Wyndham Extra Holidays’ popular destinations including:

  • Wyndham Bali Hai Villas – Princeville, Kauai, Hawaii
  • Wyndham Grand Desert – Las Vegas, Nevada
  • Wyndham Vacation REsorts Shawnee VIllage – Shawnee-on-Delaware, Pennsylvania
  • Wyndham Skyline Tower – Atlantic City, New Jersey

To book now, visit Wyndham Extra Holidays website or call 800-670-3620 and mention code BF2017. Book by November 27, 2017 for travel through March 31, 2018. Restrictions apply, call or go online for complete details.

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2018 Brings Major Renovations to Rosewood Bermuda

Starting January 2nd, Rosewood Bermuda—formerly Rosewood Tucker’s Point—will undergo major renovations. The resort will be closed during this time, and the renovations will cost $25 million, with some facilities being completely redesigned. The resort is slated to reopen April 2018.

Rosewood Bermuda’s guestrooms, spa, golf clubhouse, and beach club will see the most dramatic changes, with new food and beverage facilities being installed as well. Rosewood Bermuda will also improve its meeting spaces and offer more meeting spaces on the property’s second floor. The lobby will be designed to look like a private manor house with a new bar, lounge, and courtyard where guests can enjoy hot or cold beverages upon their arrival.

Some spaces, including many rooms and suites, will be in keeping with Rosewood hotels & Resorts’ philosophy of using the location of each property to inform its decor. Rosewood Bermuda will feature artwork from local artists and will draw inspiration from both past and present Bermuda, as well as a combination of indigenous and colonial Bermudian influences. In addition to local, hand-crafted artwork, rooms and suites will be furnished with a neutral color palate accented in blue, as well as fabrics inspired by the beach and Bermudian wildlife.
Dawson Design Associates and Alexander Waterworth of Interiors Ltd. will lead the design process.

Rosewood Bermuda will provide an array of restaurants, including brand-new and enhanced existing options. Island Brasserie, the resort’s signature restaurant, will have a casual environment and offer traditional Bermudian cuisine mixed with more modern touches. The Beach Club restaurant will offer seafood on a pink sand beach and Sul Verde, the Golf Clubhouse restaurant, will feature authentic Italian dining. The Conservatory Bar and Lounge will be elegantly furnished and offer guests an exciting variety of cocktails. Tucker’s Bar will offer guests rum and an educational experience where they can learn about the beverage’s history in Bermuda.

Rosewood Bermuda will also offer new fully renovated fractional ownership units, as well as lots designated for luxury home development under Gencom, the resort’s new owner.

To learn more, visit Rosewood Bermuda’s official website.

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Accor Vacation Club Adds Mercure Gold Coast Resort to Portfolio

Australian based holiday lifestyle program, Accor Vacation Club, recently announced the addition of Mercure Gold Coast Resort to its growing network of properties. This totals the vacation club’s portfolio to 24 resorts.

The refurbishment team of Accor Vacation Club is currently redesigning accommodations on the resort site to fit the travel needs of their Club members. Members can book at stay at the resort starting on November 25th of this year.

Craig Wood, Chief Executive Officer for Accor Vacation Club, commented on how perfect Mercure Gold Coast Resort will fit into their portfolio:

“With more than 90,000 Club members and guests arriving at Accor Vacation Club properties each year, we’re dedicated to finding new and inspiring holiday options that will appeal to our members. We know that Accor Vacation Club members are more likely to travel, and travel often, so it’s imperative that we continue to invest in fresh, high quality, accommodation solutions for them, not least of all in our most popular travel locations.”

Wood also commented that Accor Vacation Club has experience high growth in the Sydney marks and will add more inventory to The Sebel Manly Beach to meet demand.

“Similarly, destination Gold Coast is always in demand. With the addition of property within the Mercure Gold Coast Resort our members are now spoilt for choice in this location, with hotels that will take them from the beach to the golf course, depending on the style of holiday they prefer.”

Mercure Gold Coast Resort is the club’s fourth location on the Gold Coast. It is close to five premiership golf courses, Cbus and Metricon Stadiums, beaches, and rainforests. On-site guests will enjoy two outdoor pools, tennis courts, a gym, outdoor spa, and massage services.

Learn more about Accor Vacation Club by visiting their official website.

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RTX to Renew NTOA Partnership

Resort Travel & Exchange (RTX), a vacation exchange company, and the National Timeshare Owners Association (NTOA), an organization formed to educate owners and potential owners about vacation timeshares, will renew their partnership, according to RTX.

RTX and NTOA will benefit each other by allowing one another to break into new markets and promoting each other. NTOA is the largest organization for timeshare owners and the company seeks to grow even larger, by expanding into Mexico in late 2017.

NTOA CEO Gregory Crist spoke about the RTX partnership:

“We are very excited about expanding our formal relationship with RTX to include joint programming and promotional support for our members in the U.S. and Canada. While we have done a lot of things together over the last few years, the new RTX exchange and rental platform along with their award-winning service is a true win-win for timeshare and vacation owners who enjoy traveling more frequently and like saving money.”

The partnership will allow NTOA members to receive discounted RTX memberships, including its Premium Plus membership. RTX and NTOA will also engage in outreach together, by creating a series of roadshows at locations across the United States, intended to educate owners.

RTX Director of Resort Partnerships Corina Violette offered the following statement:

“We are excited for the continued growth of our partnership with NTOA, and we are looking forward to fulfilling the potential that we have to educate our current members through this affiliation, while also offering our services to other NTOA members. The end goal of better informed and happier timeshare owners will benefit everyone.”

Additionally, RTX offers members a four-year deposit window, low exchange fees, discounts on hotels and air travel, and more. To learn more about RTX and its partnerships, visit their official website.

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Hilton Grand Vacations Announces New Japan Resort

Timeshare giant Hilton Grand Vacations has entered into an agreement with Mori Trust to develop the brand’s first dedicated timeshare resort in the Japanese market. Dubbed the Hilton Okinawa Sesoko Resort, the mixed-use property will feature a Hilton-branded hotel as well as a specific facility for Hilton Grand Vacations Club members.

The new development will be constructed on Japan’s Sesokojima Island. The first phase of the project, the Hilton-branded hotel, will include upscale living spaces, two gourmet restaurants, a lounge, event spaces, fitness facilities, breathtaking ocean views, and more. The Mori Trust will begin constructing the development with plans to open the resort by 2020.

The second phase is the dedicated Hilton Grand Vacations timeshare space, which will be open to HGV members and owners. Timeshare owners will have the distinct luxury of enjoying one-, two-, and three-bedroom apartments spread over a private 132-unit building, while also taking full advantage of the property’s complete facilities and amenities. Timeshares will be sold by fixed weeks and flex weeks, though current Hilton Grand Vacations members may be able to use points or other internal exchange options to secure weeks at the resort.

Mark Wang, president and CEO of Hilton Grand Vacations, had this to say about the project:

“Hilton Grand Vacations is very pleased to work with such esteemed partners as Mori Trust and Hilton to deliver an exceptional resort experience in this very scenic Okinawa location. We have more than 56,000 Club Member families in Japan, with Okinawa being a top requested domestic destination, and we believe there will be strong demand for this resort from both existing and prospective owners. Additionally, this project marks an important step in our long-term approach to development in Asia.”

Popular among both domestic and international vacationers, Okinawa offers a multitude of some of Japan’s best attractions. The Hilton Okinawa Sesoko Resort will put guests and owners close to high-demand spots like Okinawa Chura-umi Aquarium, Nakijin Castle, Motobu Port, and more. Beaches are not far to reach, and offer magnificent views of Iejima Island off the coast.

Miwako Date, president of Mori Trust, expressed his excitement heading into the development:

“In addition to announcing our partnership with Hilton Grand Vacations and Hilton, Mori Trust is also delighted to introduce the attractions of Japan to international travellers through Sesokojima Island, a place surrounded by beautiful beaches and the ocean. Our cooperation with Hilton Grand Vacations and Hilton, which have a strong legacy in hospitality, ensures that both domestic and international travellers, including those planning mid- to long-term stays, will enjoy their experience.”

For more information on the upcoming Hilton Grand Vacations resort, read the official press release.

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Vacation Innovations Partners with Tritium Partners

Just announced today, Vacation Innovations, LLC has formed a partnership with private equity firm, Tritium Partners (Tritium). Vacation Innovations serves are the world’s leading provider of secondary-market services and marketplace solutions for the vacation ownership industry, while Tritium is known as the primary investor behind the successes of HomeAway and RetailMeNot.

With this new partnership, Vacation Innovations will be planning to expand their suite of products and services that support major developers, independent resorts, and associations, while working towards further collaborations and connection between primary and secondary vacation ownership markets.

CEO of Vacation Innovations, Scott Roberts, spoke on the the company’s commitment to disrupting the global marketplace to provide solutions for all parties in the vacation ownership industry:

“Our mission has always been to provide viable, legitimate solutions to timeshare owners, travelers, associations, resorts, and developers alike. We’ve spent almost two decades working to build a fluid secondary marketplace for all participants that today ranks as the largest global timeshare resale and rental marketplace. Alongside that, we have developed innovative products, business practices, and lines of service to help owners and developers overcome issues and challenges inherent to our industry, including compressed resale values and defaulting mortgages.”

Vacation Innovations first began as a title agency back in 1999. They have since expanded to offer a vast range of marketplace services to address all of the consumer needs throughout the secondary market. The company operates the largest and most active resale and rental marketplace in the world, SellMyTimeshareNow.com. They also operate Timeshare Broker Services, a licensed real estate brokerage that specializes in timeshare assets. Vacation Innovations additionally offers individually customized owner services as well as retail product solutions to timeshare resorts, resort developers, HOAs, and timeshare management companies.

“Tritium Partners’ investment in Vacation Innovations is a huge vote of confidence in our business model and our prospects for game-changing growth. As the original institutional investors in HomeAway, Inc., their team partnered with HomeAway’s executive leadership to design and execute the strategy that ultimately led to its rapid growth, public offering, and eventual sale to Expedia in 2016,” said Chad Newbold, president of Vacation Innovations. “We look forward to leveraging Tritium’s considerable travel marketplace expertise to continue our phenomenal growth, expand our collaboration with the primary market, and support our mission of bringing vacation ownership and timeshare rental to a broader group of consumers.”

With this new partnership, Vacation Innovations will be able to continue to invest in technology that supports their ecommerce and for sale by owner marketplaces such as mobile, online booking, and expanding the inventory sources of timeshare rental weeks. They also plan to move their digital marketing programs into new business lines while launching new marketplace products and services that will add value to consumers and developers.

Managing Partner of Tritium, David Lack, commented on their eagerness to work with Vacation Innovations:

“Since our success with HomeAway, we have been actively seeking other great marketplaces in alternative travel accommodations. Vacation Innovations’ market leadership and unique position in the timeshare resale and rental space caught our attention. Vacation Innovations’ extensive services and resources in the timeshare space still remain vastly underutilized by timeshare owners and development partners. We look forward to helping Vacation Innovations accelerate its growth and develop new alliances with the primary market, strengthen its leading position in the online timeshare resale space, and lead the charge to bring timeshare rental into the mainstream of the vacation rental industry.”

Financial terms of the transaction were not disclosed. Learn more about Vacation Innovations on their official website, or visit the website of Tritium Partners to find out more about their services.

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Apple Leisure Group Adds Two New Properties – and Another Country – to Its Network

Apple Leisure Group (ALG) is developing two new resorts in St. Lucia, a country previously untouched by the company. St.Lucia is the ninth country in ALG’s growing network, which also includes properties in other Caribbean countries, Mexico, Costa Rica, and Panama. Apple Leisure Group has 16 new resorts planned to be completed by 2019—creating a network of 60 total resorts.

Apple Leisure Group CEO Alex Zozaya spoke of the new resort:

“The ALG family of companies has a deep-rooted relationship with the Caribbean. We are invested in joining projects that bring tourism to the region, creating jobs and driving an economic stimulus.”

Infinite Property Group, Ltd. is developing the new St. Lucia resorts as part of the residential and luxury resort community, Canelles Resort and Residences at Honeymoon Beach. Infinity Property Group, part of Infinite Holdings, Ltd., will also add luxury condominiums and villas, as well as an 18-hole Nicklaus Design golf course, to the community by 2020.

Apple Leisure Group Executive Vice President and Chief Strategy Officer Javier Coll discussed the collaboration involved in the project:

“This project is the perfect example of how the ALG team works closely with owners to bring their vision to fruition, as our partnership with Infinite Holdings will create an all inclusive experience that is unlike anything in our portfolio.”

Two out of every ten travelers to the Caribbean are drawn to the region by ALG, making the company a major economic force in the area. By 2020, Apple Leisure Group is likely to have its one hundredth resort.

AMResorts President Gonzalo del Peon added the following:

“St. Lucia is an easily accessible slice of paradise, with non-stop flights available from several major gateways in the U.S. and Canada year-round. Recognized as one of the world’s most beautiful islands, the destination’s unique mix of award-winning beaches, lively culinary scene, rich culture and natural beauty make it the perfect fit for our portfolio.”

To learn more about Apple Leisure Group and their St. Lucia expansion, visit the company’s official website.

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Grand Velas Los Cabos Earns AAA Five Diamond Award

Grand Velas Los Cabos, one of Mexico’s premier luxury properties, has earned the prestigious AAA Five Diamond Award. The distinction makes Grand Velas the brand with the most Five Diamond awards outside the United States, with their Riviera Maya and Riviera Nayarit properties also maintaining the top honor.

The AAA Five Diamond award is one of the most desired and respected honors in the hospitality industry. Resorts must demonstrate “ultimate luxury, sophistication, and comfort with extraordinary physical attributes, meticulous personalized service, extensive amenities and impeccable standards of excellence” in order to qualify for the award. This year, 28,000 hotels and resorts were evaluated for the award, with only 112 receiving it. It is common for evaluations to occur unannounced, requiring an eligible property to maintain a constant standard of luxury.

The Grand Velas Los Cabos earned the award for its commitment to providing stellar on-site amenities as well as desirable in-room features. All-inclusive amenities are complemented by several gourmet dining options, beautiful ocean views, deluxe suites with premium accommodations, and more. Opening in late 2016, the resort earned the Five Diamond rating in just under one year of operation.

The distinction is yet another massive achievement for the Grand Velas brand, which boasts Five Diamond ratings at its other properties. The Grand Velas Riviera Maya has maintained the distinction since 2010, while the Grand Velas Riviera Nayarit has been a Five Diamond resort since 2007.

For more information about the Grand Velas Los Cabos or its new AAA Five Diamond award, visit their official website.

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Accor Vacation Club Extends Affiliation Agreement with Interval International

Interval International, one of the global leaders in external exchange services, just announced that they have extended their long -term agreement with Accor Vacation Club. The agreement was first established in 2000 and offers the vacation club customizes services such as points-based exchange. Accor Vacation Club boasts 23 resort properties with more to be added.

Accor Vacation Club is part of the Accor Group, known as one of the fastest-growing hotel management groups in the Asia Pacific region. The club features a diverse range of resorts with properties in Australia, New Zealand, Bali, and more.

CEO of Accor Vacation Club, Craig Wood, commented on the Asia Pacific mark and how Interval International has aided their growth:

“The Asia Pacific market offers fantastic opportunity for shared ownership and we’re very positive about the outlook for Accor Vacation Club. After refurbishing numerous resorts and rebranding some of the properties under the iconic Sebel name, we have expanded our sales team and made next-generation upgrades in our eight sales offices. Interval and its experienced executives have been an integral part of our growth, and the company’s technology tools have measurably helped us drive sales and enhance our consumer experience.”

The club continues to look for more ways to add value to its members, and as such, has gained a lot of positive feedback from its ever-expanding member base.

New Accor Vacation Club members will have the benefit of being automatically enrolled as members of Interval International. They will also enjoy the Interval Gold member status. This Interval Gold members enjoy a plethora of opportunities including upgraded benefits and services such as hotel, dining, and leisure discounts, Interval Options, ShortStay Exchange, Hertz Gold Plus Rewards® membership, and VIP Concierge for 24.7 personal assistance.

Learn more about the offerings of Accor Vacation Club by visiting their official website.

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New Vacation Club in Brazil Joins Interval International

Interval International recently announced the addition of Clube Encantos de Lazer e Ferias to their network of resort affiliates. This points-based vacation club features eight hotel properties in southern Brazil, operated by Rede Encantos de Hotéis.

Clube Encantos de Lazer e Ferias was founded in 2002 by Alceu Lucas and currently oversees five hotel properties in Gramado, two in Florianópolis, and one in Torres.

“The launch of Clube Encantos de Lazer e Ferias places Rede Encantos de Hotéis on the leading edge of vacation ownership in southern Brazil, with its properties and sales galleries located in two very highly visited destinations,” said Marcos Agostini, Interval’s executive vice president of global sales and business development. “We’re very pleased to be working with such a well-respected company and to add its properties to Interval’s growing resort network in Brazil.”

The town of Gramado features Encantos do Sul hotel, Encantos Charme Hotel, Encantos Portal Hotel, Encantos Lago Hotel, and Encantos Hortensias Hotel. Similar to a Swiss mountain village, the properties offer chalet-style architecture and amenities like swimming pools, restaurants, and fitness centers.

Florianópolis have over 60 beaches and is home to Encantos Lexus Ingleses Hotel and Encantos Golden Hotel. Steps from the shore, these hotels offer spas, swimming pools, and restaurants.

Torres features the Encantos Torres Hotel, with units the provide full kitchen. Other amenities guests can enjoy include sports courts, a swimming pool, and on-site dining.

“With 15 years of experience in hospitality, we saw the opportunity to expand our business by creating our own vacation club in the proven shared ownership industry,” said Lucas. “Working with the experienced Interval team has accelerated our entrance into this sector and we look forward to a mutually beneficial relationship.”

New Clube Encantos de Lazer e Ferias buyers will automatically be enrolled at Interval International members, giving them access to the company’s comprehensive exchange services. Learn more about Interval International and their other resort affiliates on their official website.

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Wyndham Wins Prestigious Awards in Customer Service

Wyndham Vacation Resorts Asia Pacific’s customer experience team and vice president of customer experience won prestigious awards for customer service at the Australian Service Excellence Awards (ASEAs) on October 25th. The ASEAs were held in Sydney at the Westin Hotel, and Wyndham Vacation Resorts Asia Pacific’s Customer Experience team won the Customer Service Team of the Year—Large Business Award, and Wyndham Vice President of Customer Experience Adam Geneave won a Service Hero award in the category of Customer Service Executive of the Year.

The awards are held each year by the Customer Service Institute of Australia, with over 650 people attending the event annually. The ASEAs celebrates excellent and innovative customer service from renowned companies like Telstra, Australia Post, and more.

President and Managing Director of Wyndham Vacation Resorts Asia Pacific Barry Robinson reflected on Wyndham’s achievement:

“I am so proud of Adam and his team, who have worked tirelessly to advocate for our customers, while fostering a culture dedicated to creating personalized and memorable experiences for all of our staff, suppliers, timeshare owners and hotel guests. This award is excellent recognition and a testament to the team’s passion and commitment to customer advocacy.”

Geneave began working for Wyndham in 2015 as the leader of the, newly formed at the time, customer experience team. Currently, the team consists of 27 members with a range of prerogatives from customer design and delivery to customer care, customer insights, and VIP handling and quality assurance.

Wyndham Vacation Resorts Asia Pacific’s network includes 28 resorts and over 55,000 timeshare owners in Oceania and Thailand. You can learn more about this Wyndham division on their official website.

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