What We Do (Resort Management Services)

Resort Management Services Group Meeting

The Alderwood Group is a full-service shared ownership and vacation resort management firm. Alderwood partners and builds strategic alliances with its client Board of Directors and tailors resort management services to meet the needs of its properties. Alderwood is also committed to providing its Board members, owners and guests with exceptional service that exceeds the norm.  

Fractional/Shared Ownership Resort Management Services

  • Operational resort management services including check-in and check-out, housekeeping, maintenance, landscaping and human resources.
  • Reservations call center for both owner services and transient guest reservations.
  • Group and convention sales and marketing.
  • Website development and hosting.
  • Owner, Board and guest communications.
  • Administration services and ensured compliance with Association’s governing documents.
  • Resort marketing and strategic positioning to protect owner’s investment.
  • Financial services including accounting functions, budget preparations, financial reporting, cash management, assessment fee billing and collections.
  • Complimentary membership to Alderwood Advantage.
  • Advanced technology and online owner accounts.

Resort Management Services for Associations

  • Financial services including accounting functions, budget preparations, financial reporting, cash management, billing and collections.
  • Transient rental management and marketing.
  • Website development and hosting.
  • Daily operations management and employee administration services.
  • Owner services, communications and complimentary membership to Alderwood Advantage.
  • Property maintenance.
  • Advanced technology and online owner accounts.

 

Resort Management Services Graphic Cycle